We have recorded on planes and exotic locations. Today, we are recording on the rooftop of the Westin overlooking Nashville. This is a catch up episode where Sully and Payrey share their recent travels with you. Sully was able to attend the IDS dental business summit in Cologne, German. If this is something that you haven't done, put it on your list for 2021.
Sully shares a little bit about his trip to Germany and some of the great technology that was at the IDS. We also talk about the importance of quality CE and building the practice you would want to have. We cover everything we’ve been up to including challenges with building an amazing practice, finding your speciality, and balancing everything.
Show Notes:
[01:54] The IDS dental summit was a city filled with dentists. Sully met Brian Baliwas the SF Dental Nerd.
[02:19] Downtown Cologne is a 5 minute walk from the IDS International Dental Symposium. It's also a trade show and a lot of products debut there.
[04:31] You can get great deals at some of the pavilions if you want knock offs or generic things.
[05:58] It was also a really great experience to get to touch and tryout the different products. It was like a Disneyland for dentists.
[07:04] There is a ton of new software coming out for smile design. There are companies putting cool cameras into their lights.
[08:09] Sully went to the GC party. It was epic over the top.
[09:12] Payrey has been busy buying things. He wants easier access to labs. Stay tuned to what he has been up to.
[11:04] He also bought a house recently. He is now closer to his office.
[12:01] He is also looking into offering profit sharing or a 401(k) for his office.
[13:07] He also consulted with The Crabtree Group. They are helping to develop systems into his office.
[14:42] It's a lot of headaches being the only one running the show.
[15:44] If the economy tanks, it would really affect business. People can afford things, because the economy is good.
[16:41] Payrey is trying to build his general dentist practice with his hygienist and having two dentists two days a week.
[18:02] Payrey finished a Kois course. He now loves general dentistry.
[22:22] Build a base, you can always do implants or full mouth later down the line.
[25:06] Don't let money stop you from taking CE from places like Kois Center.
[26:30] Restorative dentistry makes people love their smile. Overlays can save money, and make patients happy.
[29:43] Everybody pushes each other up when you surround yourself with people who are trying to do better.
[32:00] Marketing has been shifting. We used to market as the family dental dentist. Niche marketing for procedures is catching on. Patients are looking things up to learn about specific procedures. Dentists are blogging and sharing information.
[34:56] First step is to build you and your personality and then share you and your knowledge.
[38:26] Being social is huge for building a general practice.
[39:23] Let us know what your pain points are and what you would like us to talk about?
[40:52] Sully is in a mastermind group, taking courses, and trying to balance work and family.
[42:15] Life is too short. Build the practice you would like to have.
As always thanks so much for listening! If you like the show we would love for you to review the show on iTunes as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources:
The Millennial Dentist Website
@Millennialdentist on Facebook
On Instagram
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
Dental industry and Dental trade fair | IDS
Episode 77 Figure Out Where You Want to Go When Growing Your Practice With the Crabtree Group
We have been on a roll lately with our podcast episodes. Today, we are excited to talk with Daniel Owen about everything from when is the best time for a new dentist to start taking CE courses to best practices in dentistry management. Daniel is the Alabama & Tennessee Territory Manager at Neodent USA. Neodent is a maker of quality implant products.
We talk about implants and using quality products with years of science and R&D behind them. We talk about the importance of having a good rep that you know, like and trust. We also talk about obstacles when switching products. Then we talk about pressing issues of knowing what you want as a dentist, dealing with team members, billing issues, and creating expectations that empower everyone in the process.
You can find our Daniel here:
Show Notes:
[03:01] It might be a good idea to wait a couple of years after dental school before going to Kois or Spear because of the advanced mentality taught in these courses.
[03:21] These advanced education courses focus on the big picture. After going, Payrey sees things differently.
[04:52] Your first year after dental school needs to be a survival year while you get your feet wet. It takes some time to learn what you want to do and how you want to work.
[06:42] Spend your first year focusing on you are, where you are, and what you want.
[08:58] Daniel Owen is the Alabama & Tennessee Territory Manager at Neodent USA a global dental brand specializing in implants. Prior to that he worked at Patterson Dental.
[10:07] They have a veteran program where they pay for everything.
[12:57] Sometimes it's less about the implant brand and more about the rep. Sully is pumped about using Neodent. All of the units are on the same platform and it's a deep connection.
[15:09] Daniel likes to approach his job as a rep by helping dentists grow.
[18:34] At the end of the day, you should buy a name brand implant.
[19:47] They have 16 years of R&D in their implants. It comes down to support and the clinical result.
[22:41] Dentists need to ask the questions of what type of dentistry they want to do. Especially in the first couple of years out of school.
[26:33] Having the same mentality about the doctor you work for after dental school as you did about your school would be rational. What are you going to learn in the beginning of you dental career? It's not just about being paid.
[29:14] Sully only has so much bandwidth. The more he puts into one thing, the less goes into something else. You have to prioritize.
[30:32] Look for where you can create time for education.
[33:06] The business management side of dentistry is one of the biggest hurdles that dentists face.
[34:10] Make enough deposits with people or team members to compensate for the withdrawals.
[38:33] Compensation comes with responsibility. Have a system or procedure when the patient comes in. Lay out clear expectations or cornerstone workflows.
[41:18] Give people a clear picture before you set expectations.
[42:11] Create synergy with your staff and other people who have great roles.
[45:42] Outline the three most important things. The owner does it and the team members do it. Create clear expectations.
[47:33] Create the Ritz-Carlton experience.
[49:22] I would like a nice clean office. How can we make it happen? Define expectations through team members. Don't be a dictator.
[51:09] Everybody needs to have a clear expectation of how they are going to pay.
[54:39] Incentive your person who is responsible for billing and having customers pay.
[58:01] You need to coach your team.
[01:00:54] Do a 90 day, 120 day, and 6 month review. Have some grace and hard deadlines.
[01:03:30] The number one thing is to outline your goals and then convey what you want.
As always thanks so much for listening! If you like the show we would love for you to review the show on iTunes as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources:
The Millennial Dentist Website
@Millennialdentist on Facebook
On Instagram
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
We are recording live from the Voices of Dentistry Day 1. Sully talks with Dr. Vinh Nguyen from the Nifty Thrifty podcast, Dr. Erin Elliott, and Dr. Ashley Joves from California. Some of the things we discuss are the pros and cons of being an associate versus being an owner.
We also talk about how to separate being a leader and being a friend in a practice. We share four unique perspectives on balancing running a practice and running our lives. We talk about technology, risk, debt, survival mode, mindset, solutions and so much more in this episode.
You can find our guests here:
Dr. Vinh Nguyen the Nifty Thrifty Podcast
Show Notes:
[00:52] Dr. Vinh Nguyen from the Nifty Thrifty podcast.
[00:59] Dr. Erin Elliott #smokeshow.
[01:29] Dr. Ashley Joves from California.
[02:48] Vinh is an associate right now. Someday, he will move on to being an owner.
[03:25] Ashley has her own office. When she was an associate, she never had to take work home. As an owner, she pays herself less and takes home more stress. She is always thinking about the practice.
[05:12] Never compare your journey with someone else's especially on social media. People portray their highlight reel on social media.
[05:44] Ashley talks about challenges of running a practice that include juggling family and mom duties, leading a team of young females, and still wanting everyone to like her.
[06:08] Erin has evolved over time. She does try to keep some separation with her team.
[07:11] Erin always brings everything back to the patient. She also asks her team for their solutions when they come to her for problems.
[08:54] Ashley knows where she wants to take her office. She struggles with investing in technology and taking on debt.
[12:05] Sully delegates everything. He jumps in and figures it out.
[13:27] Erin thinks dentists need to work on their mindset and empower their teams. Find each team member's strengths and empower them.
[14:28] Break down what you need to do to get to the next step.
[15:30] Erin is about to speak on stage, so she is going to leave the show.
[16:30] Vinh's timeline is to buy into a practice in the next few years. Benefits of working with other dentist owners is that you aren't alone. He wants to have equity in multiple offices.
[18:29] Sully's dad still practices.
[21:38] Ashley can expand her offerings or bring other people on. She could calculate her annual patient value. Then focus on increasing that amount.
[24:18] At Vinh's practice, they keep most everything in house.
[26:07] They also offer payment plans or cash discounts.
[28:30] Ashley was booked doing fillings all day. She is working on investing in her business.
[32:41] The Cone beam is better for diagnosis.
[33:50] Give people who pay up front a 10% discount. You can also do 3 payments over the timeline.
[39:42] Ashley was losing on opportunity by pushing new patients weeks away. She has two full-time hygienists. Now she is struggling with giving them hours.
[41:11] It's important to be honest with the team members and give them extra duties if they are flexible.
[45:22] Eventually Ashley will build out her other rooms as she builds and expands her practice.
[46:37] You have to have everything dialed in before you add people and rooms.
[47:26] It's important to share your vision with your team.
As always thanks so much for listening! If you like the show we would love for you to review the show on iTunes as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources:
The Millennial Dentist Website
@Millennialdentist on Facebook
On Instagram
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram