We all have issues that come up with team members. It’s human nature and we have to be prepared for whatever happens when people are put into groups.
Andrea Deloach is a practice assistant here and she joins this conversation on how to lead team members more effectively and how to handle uncomfortable situations. Andrea runs a lot in this practice and takes on the bulk of the growth of team members so she’s the perfect person to tackle this topic today.
In this episode, you’ll learn how to have hard conversations to hold people accountable, how to set clear expectations for everyone, and the value of having clear and concise standard operating procedures.
Show Notes:
[02:45] - No matter the size of the team, issues happen.
[03:47] - Using checklists is a great strategy to hold others accountable.
[06:07] - It’s important to have written guides for standard operating procedures.
[09:27] - One area of improvement could be video training content.
[11:15] - It’s better to bring solutions rather than just the problems.
[13:24] - We set our team members up to fail when we don’t prepare them.
[15:36] - Andrea reads scenarios and how she would respond.
[17:08] - When it comes to difficult situations, you have to have a face to face conversation.
[22:10] - There is a bonus structure and it can be a good incentive.
[25:54] - Rather than an HR handbook, present manuals as procedures.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
c. (615)574-8208
w. (615)373-1012
Visit Us On Social Media
The Millennial Dentist Website
@Millennialdentist on Facebook
Dr. Sully…@Millennialdentist on Instagram
This episode pertains to every type of dentist, owner, and associate out there. No matter how you run your business, whether or not you are looking to expand, or how many chairs you have in your practice. Today we’re talking about the value of a chair.
Leaning into the value of a chair was really eye-opening. Each chair has a ton of potential but you have to break it down by its use. Who is using the chair and for how long? What is being done in that chair? What’s the overhead for each?
Listen to this episode to learn how to break these numbers down to get a good look at the big picture and the potential your practice has for growth. You’ll also learn how to avoid the hamster wheel and how to maximize the value of a chair.
Show Notes:
[02:03] - What is a typical hygiene chair worth and what is the potential of a doctor’s chair?
[03:28] - Sully believes in one doctor, one chair.
[05:53] - What is the cost of the overhead for each chair?
[08:01] - We can break down the money produced by each chair.
[11:17] - Sometimes we get on this hamster wheel by hiring more hygienists to bring in more clients.
[13:19] - The true value of the hygienist in the rapport they build with patients.
[15:02] - The plan is not to exceed five hygiene chairs.
[16:50] - Sedation is something else to consider in order to get more done in less time.
[18:27] - Let’s break down the value of each chair in a practice.
[21:22] - General practice is a great base, but the growth is in specialty dentistry.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
c. (615)574-8208
w. (615)373-1012
Visit Us On Social Media
The Millennial Dentist Website
@Millennialdentist on Facebook
Dr. Sully…@Millennialdentist on Instagram
It’s important to take a close look at metrics. They are important tools to use when making decisions. But the metrics you look at and the goals you set around them all depend on how you run your practice.
There was a recent article penned by Mike Abernathy around KPIs for your practice. Mike joins the Millennial Dentist Podcast to talk about the points in the article and to share his experience in the field. There are some areas of agreement and disagreement and no matter where you are in your practice development, this episode has a lot of great takeaways.
Ultimately, the goals you set are up to you. You can set lofty goals, but make sure they are attainable. But don’t sell yourself short and set mediocre goals when you can do so much more.
Show Notes:
[01:11] - Mike Abernathy shares his background and how he got started in dentistry.
[02:42] - There are hundreds of articles on a site that Mike shares and some he has authored.
[05:07] - The way you run your practice dictates the metrics you look for.
[07:51] - First, Mike looks at profitability.
[10:52] - Sully and Mike go through some numbers and compare to average practices.
[14:56] - What happens to numbers when another doctor is hired?
[17:01] - In a one doctor practice, Sully wears several hats and explains the metrics.
[20:40] - Feed your associate first.
[22:57] - You have a ceiling based on supply and demand.
[25:40] - How can we have incremental growth?
[27:42] - The type of patients you attract makes a huge difference when it comes to growth.
[29:28] - Demographics do make a difference, but Sully’s people skills have driven more business.
[31:51] - Mike believes in setting realistic goals for each individual but Sully believes that setting a goal for mediocrity isn’t beneficial.
[34:32] - Sully points out a metric goal that he doesn’t agree with.
[37:00] - You can’t always make people want what they need.
[39:10] - A lot of times, we are reluctant to offer the things patients need based on the cost.
[41:06] - The decisions you make today are important for the future of the business.
[44:36] - Dentistry has evolved significantly in the last few decades.
[47:43] - It’s about new patients and capacity both in staffing and in facility.
[48:19] - Sully attributes a lot of his success to his idea of replacing himself.
[51:34] - If all the doctors in the office are doing specific procedures, you will need to hire enough hygienists to support patients.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
c. (615)574-8208
w. (615)373-1012
Visit Us On Social Media
The Millennial Dentist Website
@Millennialdentist on Facebook
Dr. Sully…@Millennialdentist on Instagram
It’s important to learn through every experience and Sully certainly has learned a lot from the loss of his first associate. This conversation with TBone is all about where Sully and the practice went wrong in keeping this associate and what they could have done better to prevent it.
Failure isn’t a bad thing. There are different challenges presented when hiring associates and those challenges vary by person. And keeping with that mindset of learning never stops, Sully has learned something new from every associate he’s had.
Listen to this episode of Millennial Dentist to learn some of the pitfalls you can avoid and reflect on ways you can make the associateship experience better for you and your associates.
Show Notes:
[01:13] - We learn from everything and the goal is to move forward.
[02:28] - There are different challenges presented with different associates.
[03:36] - Why did they move forward with Jackson as an associate?
[05:49] - Ideally you want an associate that can level up the skills in the practice.
[07:11] - It’s easy for owners to hire associates to do the things they don’t want to do.
[10:05] - Part of the practice growth can be hard for owners to change their mindset.
[12:06] - Sully admits that he should have taken more of a mentor role.
[13:14] - A good relationship is when both parties have skin in the game.
[16:21] - If you want associateship to work, you have to know that they won’t do things the same exact way as you.
[19:35] - Training comes first and you have to keep learning.
[21:08] - Sully shares what he feels his practice has done well with associates.
[23:04] - What comes next for the practice?
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
c. (615)574-8208
w. (615)373-1012
Visit Us On Social Media
The Millennial Dentist Website
@Millennialdentist on Facebook
Dr. Sully…@Millennialdentist on Instagram
Welcome back to part 2 of a previous conversation with former associate Dr. Jackson. Dr. Jackson has recently taken the opportunity to shift from associateship to ownership and with that change comes a lot of decisions. In part 1, Dr. Jackson shared his journey, how he made decisions for his new practice so far, and he laid his fears all out on the table. In today’s installment of this conversation, we talk more about the team he’s inheriting with the purchase of an existing practice as well as leadership skills Dr. Jackson will need to learn on the way to being the best leader the team can have.
Shifting from associateship to ownership is a huge decision, but one that many dentists make. We are confident that Dr. Jackson has been prepared for this new endeavor through his work with us and are thrilled for this new opportunity for him.
Show Notes:
[01:20] - An early area of struggle for Sully was coaching the team.
[03:51] - When is it right to expand?
[06:04] - Dr. Jackson is going to have to change the way he practices initially.
[09:26] - Sully tends to come across as “winging it,” but decisions are calculated.
[10:52] - Find somebody that does things well and use their strategies to work for you.
[12:43] - You need to know where your decisions are coming from.
[13:54] - Sully describes what he would do at first if he were in Dr. Jackson’s position.
[16:42] - Suly doesn’t believe in hygienists being paid by production.
[18:13] - The best leadership strategy is Immediate Daily Feedback.
[23:10] - It’s better to stick with one plan than to have four plans.
[24:28] - Is marketing something Dr. Jackson needs to focus on?
[26:07] - The best way to fire someone is to hire someone to replace them.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
c. (615)574-8208
w. (615)373-1012
Visit Us On Social Media
The Millennial Dentist Website
@Millennialdentist on Facebook
Dr. Sully…@Millennialdentist on Instagram
Dr. Jackson is a current associate who is about to take the leap to ownership! It’s very exciting for him and we’re really happy for him and this opportunity. Of course it is a blessing and a curse because we are now faced with replacing him, but with transparency early on, we knew this would happen one day when we took Dr. Jackson on as an associate.
Our conversation today is all about this upcoming transition for Dr. Jackson. He is moving from associateship to ownership and it’s going to happen quickly, so in addition to him sharing the process he’s gone through, he also takes the time to ask questions, share his fears, and discuss the big decisions he’s faced with.
If you’ve ever considered moving from associateship to ownership or you are a current owner aiding an associate to do the same, this episode is full of the ins and outs of making this adjustment.
Show Notes:
[01:26] - As an associate, you only work on dentistry. As an owner, there’s more behind the scenes.
[04:13] - Part of Dr. Jackson’s decision was a personal choice for his family.
[06:31] - Dr. Jackson shares his search for a practice.
[10:23] - Moving from an existing and successful practice to owning a smaller one in need of improvements is an adjustment.
[13:10] - Where should you focus your spending on updating your new practice?
[18:50] - It’s important to consider sales reps and distributors.
[26:42] - Should you keep things the way they are when you take over a practice or rip off the bandaid and make changes right away?
[29:47] - Consider what needs to change when it comes to current team members.
[33:52] - In the first two years, the challenge is to focus on closing dentistry.
[36:03] - Learning to effectively communicate is the least flashy skills to improve but it is the one that moves the needle forward the most.
[37:47] - You’re going to be successful early on.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
c. (615)574-8208
w. (615)373-1012
Visit Us On Social Media
The Millennial Dentist Website
@Millennialdentist on Facebook
Dr. Sully…@Millennialdentist on Instagram
For years we have used CEREC Dental Milling machines and they are excellent. But it is so exciting to get something new in the door. So today, we’re talking all about some new tech in the practice and why the clear choice was a new VHF lab mill. You’ll learn all about some of the challenges we’ve run into with existing technology which you may also relate to and you’ll learn the things we hope to see in alternatives for specific uses.
CEREC Dental Milling Machines are great for specific things and we’ll be keeping them around, but we discuss the pros and cons, what’s lacking, and what we’re able to do to add efficiency with new machines as well as new software. In the long run, it's not about saving revenue. It’s about driving revenue in.
Show Notes:
[01:58] - There are specific uses that we need some new tech for.
[03:51] - The process and workflow using existing tech.
[08:16] - Software differences and opportunities in new tech.
[10:04] - New tech is expensive, but it’s about driving revenue instead of saving it.
[13:13] - What programs and machines TBone is using now.
[14:53] - The unique competitiveness with new tech additions to the practice.
[17:12] - How mock-ups impact patients and the selling process.
[19:23] - Response possibilities when cost is an issue.
[22:16] - Why we chose our new VHF lab mill.
[30:19] - Examples of how efficiency has been impacted.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
c. (615)574-8208
w. (615)373-1012
Visit Us On Social Media
The Millennial Dentist Website
@Millennialdentist on Facebook
Dr. Sully…@Millennialdentist on Instagram
Goal setting and reflecting on last year are big buzz words at the start of a new year, but for business owners, these things are crucial. But when it comes to reading reports, what numbers are important? What do they all mean? And most importantly, how can we use these numbers to set goals and drive the business forward?
In this episode, Aubrey joins me as we dig into our own metrics and discuss some key points that will keep us moving forward in 2023. Metrics are only as good as what you do with them and these numbers are sure to create conversations that will not only benefit the business’s bottom line, but also each team member’s growth and development.
Show Notes:
[02:04] - Aubrey explains what she looks at compared to their financial goals.
[05:55] - Reverse engineer your numbers and move from the top down.
[08:09] - Should you track procedures or time?
[10:36] - Reports may be skewed depending on how your practice is set up.
[11:51] - List out the services you provide and how much time it takes for each one.
[14:03] - Reports can shed light on some challenges in the practice.
[17:18] - Feed your associate first, but give new patients to your best treatment planner.
[21:23] - You need to understand each number.
[23:47] - Reports help create conversations.
[26:18] - Block administrative time into your schedule.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
c. (615)574-8208
w. (615)373-1012
Visit Us On Social Media
The Millennial Dentist Website
@Millennialdentist on Facebook
Dr. Sully…@Millennialdentist on Instagram
When it comes to the owner and associate relationship, sometimes things can get a little uncomfortable. As the owner, how do you manage the associate that is growing and is being successful? There’s a natural hesitation in associates growing and doing more because what does that mean for you?
You can look at it in one of two ways. You can be threatened by it and refuse to give them the work they can handle. Or you can step aside and give them the opportunities to grow and level up. The latter means that you can focus on other things. You can focus on leveling yourself up, honing your craft, or working on the business.
In this episode, you’ll learn some of the different options you have as the owner or the associate and why feeding the associate first benefits everyone. Remember that if associates aren’t given the opportunities to grow, they’ll leave. There’s definitely a reality check in this episode, but it’s an important conversation to have.
Show Notes:
[01:53] - There’s a hesitancy in the owner and associate relationship.
[03:28] - What are challenges to associates wanting to level up?
[05:08] - You have options when this happens. You can focus on other things.
[07:06] - There will be some fears that will come up in this situation but feed the associate first.
[10:34] - Everyone’s timeline to success is different and shouldn’t be compared.
[13:01] - If associates aren’t given the opportunity to grow, they’ll leave.
[14:41] - The last thing that should be delegated away is new-patient hygiene checks.
[18:11] - You might be letting dentistry walk out the door.
[21:44] - It’s better to give associates the means to level up and replace them because they’re doing more advanced work.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
www.drsullysullivan.com
Visit Us On Social Media
MillennialDentist@gmail.com
The Millennial Dentist Website
@Millennialdentist on Facebook
@MillennialDDS on Twitter
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
Dr. Sully’s website and blog
Welcome Back!
Well, it has been a minute since you’ve heard a new Millennial Dentist episode! So much has happened and I am thrilled to bring more content your way.
Listen to this quick episode to learn what to expect in coming episodes. There has been so much change and so much growth within our practice and what we are doing with education. The podcast is going to be an extension of that to help each other push our professions forward.
We’re coming back with a vengeance and already have several episodes ready to go recorded with the movers and shakers in the industry!
Show Notes:
[01:13] - The podcast started in 2017 and was an opportunity to grow my own knowledge
[02:26] - What you can expect moving forward.
[03:59] - We are pumped to talk about emerging technology in future episodes.
[05:17] - Let’s connect in a way that pushes our profession forward.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
www.drsullysullivan.com
Visit Us On Social Media
MillennialDentist@gmail.com
The Millennial Dentist Website
@Millennialdentist on Facebook
@MillennialDDS on Twitter
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
Dr. Sully’s website and blog
Today, we are chatting with a fellow dentist, Amy. She talks about what she has learned in buying her practice, having her husband as a business partner, and how she started out in her new practice as an office manager doing the behind-the-scenes work.
When she transitioned over to working full-time at her practice, Amy found that she wasn’t as stressed working in-between her practice and her full-time job. However, as they want to maximize their production at their practice, they take on emergencies as much as possible.
Box scheduling is a great way to get those last-minute emergencies in. When you only fill your schedule to 90%, you leave room for those patients who need to come in the same day.
Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level.
Show Notes:
[01:51] How Amy started her practice with her husband.
[10:38] Creating better production inside the dental office.
[15:30] When to take full-mouth pictures of patients.
[22:30] Why adopt technology and use a milling unit in practice.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
www.drsullysullivan.com
Visit Us On Social Media
The Millennial Dentist Website
@Millennialdentist on Facebook
@MillennialDDS on Twitter
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
Today, we are chatting live in Miami with Dr. Rusty and Dr. Corey to chat about the future of AI in dentistry and predictions on where we think that technology will be taking dentistry in the future.
Dr. Corey has been creating online courses with his newest course, Transcendental Education, to show others how to fabricate components in-house. There’s so much AI in dentistry today; he and his team are focusing on full-arch guides in his lab.
When you utilize technology efficiently, your team can create much of the work for patient impressions. Now, with trained staff, your workload lessens, and you have more time to work with patients instead of creating products for them.
Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level.
Show Notes:
[05:32] Pricing out dental equipment and Dr. Corey’s new course for dentists.
[13:25] Make sure not to miss the boat when it comes to technology.
[14:30] The benefits of having a properly trained staff to take work off your hands.
[21:51] Why 3D printers are an essential tool in your dentist’s office.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
www.drsullysullivan.com
Visit Us On Social Media
The Millennial Dentist Website
@Millennialdentist on Facebook
@MillennialDDS on Twitter
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
Today, we are chatting with Dr. Jackson Hall, our new team member! Dr. Hall graduated from the University of Memphis and is here to talk to us about the gap in dental education regarding income, tax write-offs, and how to run a practice as a business.
The most significant checks I’ve written since I’ve started my business were for taxes, by a long shot. When you run a business, you need to find out how to mitigate taxes with tax write-offs and lower your taxable income legally. My advice to young dentists is to make sure you find a good CPA who can guide you with taxes and tax shelters.
After you have your student loans and other debt paid off, your next step is to think about wealth management. Investing in your retirement is similar to buying time, which is why you want to invest a lot of your money as soon as possible. Once you can max out your 401K, you’re on the right path to retirement.
Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level.
Show Notes:
[05:07] The first steps in financial security for a dentist.
[07:42] Leveraging risk to build and manage our wealth.
[27:36] Active investing versus passive investing.
[35:05] Summary overview of steps to building wealth.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
www.drsullysullivan.com
Visit Us On Social Media
The Millennial Dentist Website
@Millennialdentist on Facebook
@MillennialDDS on Twitter
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
We are chatting with Justin Maceroy from Midwest Dental Arts and Nikoli Mensuri from Detroit Dental Lab. Both guests are here to discuss 3D printing in dentistry, reforming their staff based on technology, and how our labs are set up based on our dental specialties.
Clinicians need to stay informed about new technologies, which is essential for providing excellent dental care to clients. The more you know about in-house design and specialty dentistry, the greater you can offer services to your patients. “The more you know about digital dentistry, the better your cases can be.”
In-house technology inside your practice makes designing fast and straightforward. The manufacturing process is the part of patient care that can increase turnaround time. 3D printing allows for more rapid design and gives you more time in your schedule because you’re not using your time waiting for an impression to be delivered.
Having a 3D printer in-office removes the hassle of overnight shipping. With COVID affecting shipping times, there’s no guarantee that you’ll get your products within one day anymore. In addition, having a printer in-office cuts down on overhead costs and reduces the amount of time you can take care of a patient emergency.
Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level.
Show Notes:
[02:14] How we can efficiently receive data with modern technology.
[04:37] The future of in-house design and sending off work to a lab.
[10:00] Finishing times for in-house designed impressions.
[17:05] The ease and efficiency of 3D printing.
[21:48] Fixing broken implants and other devices for patients with 3D printing.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
www.drsullysullivan.com
Visit Us On Social Media
The Millennial Dentist Website
@Millennialdentist on Facebook
@MillennialDDS on Twitter
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
We are excited to have opened our new location, which we have been practicing for the past three weeks. Listen to today’s episode as we talk about our new practice, where we are going, and our goals for the future of our businesses.
Today, we talk about our past and how busy we were after graduating from dental school. Between getting our practices set up, getting married, starting families, and building houses, we’ve finally gotten to a point in our lives where we can slow down and enjoy life more now than ever.
The importance of hiring someone to keep you accountable pays for itself in more ways than one! When you are looking to reach further than what’s inside yourself, it’s an excellent investment to hire an expert or coach to assist you in reaching your goals. For example, when Dr. Peyway hired a personal trainer, he realized how far he had come physically from his before and after pictures. He also talks about how the benefits of training and exercising have given him a better day at the office.
Whether you don’t like fillings or doing your financials, you need to delegate the aspects of your business that aren’t in your wheelhouse. When you delegate, you give the task to another person that is more qualified and experienced, who can get the job done. In addition, this takes the constant stress off of you so you can work to improve your practice.
Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level.
Show Notes:
[04:37] Growing in the area of dental implants.
[10:15] Reviewing life and learning how to reprioritize what’s important.
[14:12] Developing healthy lifestyle habits that improve our personal and professional lives.
[19:07] How mediation has helped Dr. Peyway when practicing surgery.
[28:10] Delegating the office management tasks that aren’t in your wheelhouse.
[39:49] The importance of taking responsibility for everything that happens in your practice.
[46:13] Why you want to be clear and transparent with your hires so they understand the responsibilities they are going to take on in your practice.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
www.drsullysullivan.com
Visit Us On Social Media
The Millennial Dentist Website
@Millennialdentist on Facebook
@MillennialDDS on Twitter
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
We are excited to be at the Mastermind in Smithville, Tennessee, on the second day. We are broadcasting from this event, and we are joined by Dr. Matt Corbin and Dr. Ben Height to chat about lifestyle, family life and dentistry, and profitability of your practice.
In our roundtable today, we discuss the importance of designing your dental office space around your specific office and practice needs. Dr. Corbin took over a practice from Dr. Silverstein four years ago and has since doubled his business’s gross profit. In addition, he was able to bring in procedures that were previously referred out, such as sedation.
Dr. Height purchased his practice in 2017 after working in a dental office for eight years. He bought his office at $1.2 million and brought it up to $1.5 million the first year of business in a 1,000 square foot practice - with only himself as a practitioner.
If you want to build and grow a practice significantly, it’s a good idea to purchase a business grossing around $500 to $600,000 annually. When you look at practices making over $1 million, you have to have a specific skill set to handle that type of profit in the dental practice to keep your numbers at or above a million dollars a year.
The most important aspect of having a dental practice is to focus on doing more of what you want to do inside your practice. Always look for a different way to practice if what you are doing isn’t filling your cup.
Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level.
Show Notes:
[01:51] Matt’s expectations of Dr. Sully’s old office.
[03:52] The importance of designing your office around your dental practice needs.
[04:30] Dr. Matt Corbin and Dr. Ben Height share their office stats.
[09:31] Choosing your work schedule based on your lifestyle.
[13:00] Having a space that you enjoy and feel good practicing in.
[14:17] Facilitating success in your practice.
[19:49] Roadblocks holding dentists back from making changes in their business.
[28:13] Looking at the profitability of procedures and taking items off that aren’t as profitable.
[35:42] Getting to a place of contentment; which also means lack of motivation.
[42:25] The importance of commitment to family life.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
www.drsullysullivan.com
Visit Us On Social Media
The Millennial Dentist Website
@Millennialdentist on Facebook
@MillennialDDS on Twitter
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
Today we are celebrating the grand opening of Sullivan Dental Partners! A long-term vision to building the practice, we are talking about the steps of our journey and how we could reach our goal of dental partnership. Listen in to find out the challenges we’ve had, successes, and how we solved the partnership problems.
After organizing the office and getting into an efficient workflow, Dr. Rick and Dr. Sully decided to reinvest their business profit back into the business to grow their practice. They purchased additional mills and scanners for their company.
Approaching their economic and growth tipping point, they decided to purchase and build a new practice. Building their practice was a two-year process in which Dr. Rick and Dr. Sully had to be aware to separate their emotional connection to their business from the business aspect of purchasing a property.
When they found out a family member was selling the lot next to their location, both doctors were excited, but then decided to lease another building and redesign the space for their new practice. Once they moved into their new practice, they decided on a redesign, what their new surgical suite was going to look like, sorting out the new dental schedule and figuring out which procedures they could now offer to clients with same-day service.
Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level.
Show Notes:
[01:03] Reinvesting their money back into the practice.
[02:24] The decision-making process to grow their business.
[04:35] Approaching the economic and growth tipping point.
[06:45] Purchasing, building, and owning their own practice.
[08:48] Figuring out how to purchase the lot next door to build a new practice.
[14:15] Crunching the lease numbers to make their new space financially feasible.
[19:25] Redesigning their new dental space.
[24:01] Deciding what their surgical suite was going to look like.
[29:19] Opportunity costs of the new practice.
[35:36] Sorting out the new dental practice schedule.
[41:08] Figuring which procedures they can now produce with same-day dentistry.
[43:56] Maximizing their space and putting in ten chairs.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
www.drsullysullivan.com
Visit Us On Social Media
The Millennial Dentist Website
@Millennialdentist on Facebook
@MillennialDDS on Twitter
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
Today we are celebrating the grand opening of Sullivan Dental Partners! A long-term vision to building the practice, we are talking about the steps of our journey and how we could reach our goal of dental partnership. Listen in to find out the challenges we’ve had, successes, and how we solved the partnership problems.
Dr. Rick believes and teaches that the best investment you can make is your investment in yourself. So, when they combined forces, Dr. Rick and Dr. Sully could pick up restorations and general dentistry. This allowed Dr. Rick to work on more cases involving wisdom teeth and other aesthetic dentistry.
Opportunity costs could be found early on. Dr. Sully realized that his father had a robust surgical skillset, but they didn’t have a set block schedule. So, Sully coming in and giving the practice another skillset; they were able to better organize the time they spent in-office with patients by blocking off times.
Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level.
Show Notes:
[01:24] Getting past the financial and growth fear factor.
[03:50] Dr. Sully talks about his dad’s skill set and opportunity costs.
[10:27] Checking hygiene and realizing the lost opportunities they wanted to fill.
[14:48] Upgrades made to the practice after the merger.
[19:52] Abundance factor and how they brought in more clients and more profit.
[22:35] Giving partners the space they need to practice in their own style.
[26:36] Incorporating strong personalities into your dental business.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
http://www.millennialdentist.com
www.drsullysullivan.com
Visit Us On Social Media
The Millennial Dentist Website
@Millennialdentist on Facebook
@MillennialDDS on Twitter
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
Today we are celebrating the grand opening of Sullivan Dental Partners! A long-term vision to building the practice, we are talking about the steps of our journey and how we could reach our goal of dental partnership. Listen in to find out the challenges we’ve had, successes, and how we solved the partnership problems.
When they merged, Dr. Sully hesitated because he would now have only half the number of chairs, patients, and income. At first, the senior Sullivan would debrief the younger Sullivan for about 30 minutes at the end of the day to review what they had accomplished and what can be improved upon.
Sully would ask Senior Sully for assistance when he needed help with a dental procedure. He wasn’t afraid to ask for help, even in the middle of a root canal, important for patient care.
Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level.
Show Notes:
[01:01] Celebrating our new dental partners!
[04:03] Sully gives his background and why he became a dentist.
[07:07] Biggest fear about bringing in his son as a partner.
[09:40] Debriefing at the end of the day to recalibrate each partner.
[14:14] The importance of asking for help inside the practice.
[16:03] Senior Sullivan’s advice on how to onboard a new partner.
[20:10] Making the environment safe as a lead doctor teaching new dentists.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com
Links and Resources
Richard Sullivan, DDS
Partner, Sullivan Dental Partners
Co-host/Founder of the Millennial Dentist Podcast
www.millennialdentist.com (http://www.millennialdentist.com)
www.drsullysullivan.com
Visit Us On Social Media
The Millennial Dentist Website
@Millennialdentist on Facebook
@MillennialDDS on Twitter
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
Today we are in Nashville with our tribe recording this episode! We have Eric Clarke from Downtown Nashville Dental and Donny Murray, to name a couple of our guests today, on our show.
Sun is from Tru, and they provide custom abutments for crown restoration. Selling over 8.000 abutments per month, 70% of production goes directly to the lab. As a dental milling specialists, they can create custom abutments for any type of restoration or dental work.
A Swiss-type CNC machine is a type of turning center that was developed for the Swiss watch industry. These machines are designed to turn small, complex, precision parts and mill them with accuracy and consistency. Due to this capability, this type of milling machine is used to achieve the strict dimension and tolerance requirements necessary for application in the aerospace, military, and medical industries.
Tru pre-fabricates their inventory overseas and takes their pre-fab inventory to Irvine, California, where they create their custom dental abutments. Abutments come with a lifetime warranty with a 5-year coverage on the implant system itself. This is possible because of the manufacturing process that follows strict manufacturing standards. In addition, they provide free samples to new customers to verify the quality of our abutments yourself.
TruAbutment DS custom abutments provide individual anatomic contours, emergence profile, and margin placement to provide an excellent foundation for improved long-term function and esthetics compared to stock abutments. Patient-specific imaging, including CAD/CAM abutments, is individually designed, taking the final tooth shape into consideration. Adjustable cement line for better maintenance of proper biological width. Their manufacturing process makes sure you get a precise fit every time.
Learn which dental restorations will give your patients the best outcome, the advantages of using Truabutments, and how you can get a free sample as a new user of their product.
Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level.
Show Notes:
[06:53] Tru the Titanium dental product description.
[13:17] New workshops offered by Tru for dentist education.
[17:54] The design process for dentists using Tru appliances.
[23:30] Emax restoration compared to other dental restorations.
[27:28] How to get a free product sample to try for your client.
[33:07] Installing workflows and technological devices into your dental practice.
[39:14] One dental student’s journey through dental school and what he wished he had learned in school.
[41:58] Dental implant kits you can use to speed up the implant process.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources:
The Millennial Dentist Website
@Millennialdentist on Facebook
On Instagram
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
Today we have Shay with us again for another episode, and we chat about milling experiences and opportunities that you can take advantage of for your dental practice. Tony, Darren, and Donny also join us to talk about his experience with different types of dental mills.
Sully’s practice currently has three mills a wet, a wet/dry, and a prime mill. He is presently milling Zirconia in less than five minutes with his prime mill. Because he can create milled items quickly, Sully can do his patient procedures all in-house in the same visit. In addition, he can touch test the block before restoration, which is beneficial for a good fit.
Tony started with the older E4D mill in 2009 and made an effort to learn how to use the mill effectively. He is using a scanner to create Invisalign products using itero. In addition to itero, they also use trios for same-day products.
Dr. Don Murry is a 2010 graduate who is making waves in dentistry.
He talks about his milling journey, starting with a cone beam in 2012. He is currently puck milling at his office to create full-arch products with Zirconia.
Learn what new milling processes are available, how easy or hard they are to use, and how you can get your hands on a digital mill to create same-day dental appliances.
Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level.
Show Notes:
[02:45] Sully’s dental journey and how he became a dental professional.
[06:35] Using itero for scanning to create Invisalign products.
[11:21] Cone-beam and milling experience for Donny.
[14:05] Types of puck mills we are using in dental practice.
[17:58] Dr. Don’s progression of mill purchases in his office.
[19:38] When to change over the process to same-day appliances.
[25:37] Dr. Darren’s milling journey in his practice.
[32:03] Profit margins for devices created by digital milling.
[36:28] Why the industry has moved toward digital scanning.
[39:15] Patients want to leave the office with their restoration complete in one sitting.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources:
The Millennial Dentist Website
@Millennialdentist on Facebook
On Instagram
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
Today we have Shea Tolbert and Tony Mennito with us to chat about how dental ecosystems work, how 3D printing has advanced dentistry, and what students are currently learning in dental school. We also talk about digital design and when is a good time to hire a digital designer into your practice.
Ecosystems and branching out to find a mentor are critical to your success as a dentist. The progression of digital dentistry is happening faster than manufacturers can keep up with the demand.
We’ve been pushing the limits of these ecosystems. Our practice just purchased a machine to do a same-day crown for clients. We can do a variety of procedures much more quickly than we used to be able to in dentistry. Digital design has created a faster, more efficient dental system.
Social media has been a big topic lately, and we talk about how we are marketing on social media. We can post pre and post images of work in the office, before and after images, and post reviews from our clients.
Learn what new dental technology we are playing around with right now, learn about other dentist ecosystems, and predict new technology that we are thinking will come about in the next few years.
Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level.
Show Notes:
[02:54] History and background on our two guests.
[11:16] The opportunity to be with people who grow and inspire.
[15:11] Dental practitioners pushing the limits on ecosystems.
[17:41] What students are currently learning in dental school.
[21:07] Exocad and its digital advantages and the time designing consume.
[25:54] How to play the social media game - examples from what we’ve posted that works.
[29:22] New technology tools we can use for our dental patients.
[32:30] The advantage of using eMax technology in the office.
[36:28] Making assessments of what you need before you decide which technology to use.
[41:26] The importance of having multiple cameras at your practice.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources:
The Millennial Dentist Website
@Millennialdentist on Facebook
On Instagram
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
Today we have Holly, who grew up in dentistry and the airline industry inside the state of Tennessee. As a ramp rat for almost five years, she has flown all over the country. When she was 18, she moved to Charlotte to instruct and teach other US Air employees. She was working too many hours and having a job with more stability, she decided to get into working for a local dental practice.
Holly decided to go to school to become a dental assistant. After graduating, the practice she worked for broke up on bad terms and stayed with one of the partners. She started to learn the ins and outs of dentistry from the business side at her new practice.
Holly learned under dentistry’s “big five” and practice cosmetic dentistry. Her boss, Ross, put her through more dental training, and she ended up being a dental speaker. Traveling around the country, speaking, and training other dentists, opened her eyes to the potential and opportunities.
After bringing her last company to $5 million, she started to get the itch to build her own practice. She worked 100 hour work weeks, along with her brother, who had a degree in marketing, to develop her own business training doctors and dentists.
With so many people afraid to fail, Holly decided to learn to fail and pick herself up and learn from her mistakes. A multitude of dentists isn’t OK with coaching; as Holly says, “When they hear about coaching, they think they are in trouble.” Her clientele is someone who is going to bet on themself to win. She puts herself in a space where she gets her clients' ideas and takes them into her work.
Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level.
Show Notes:
[03:55] Holly’s first job sterilizing instruments at a local dentist’s office.
[06:12] Traveling the country teaching and training other dentists.
[09:30] Taking a practice from $3 million to $5 million in 10 months.
[13:14] Doing whatever it takes to get off the ground with a new business.
[16:00] What it takes to be a growth coach and what Holly does for her clients.
[20:27] The process of coaching clients in her business.
[22:12] Working with different types of personalities.
[29:45] Taking on the challenge of financial assets after dentistry school.
[36:03] How she met her husband through her mom in California.
[41:12] Building a seven-figure business for her client.
[48:01] The importance of having mentorship and a sponsor in your life.
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources:
The Millennial Dentist Website
@Millennialdentist on Facebook
On Instagram
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
Today is a phone-a-friend episode where we talk to another dental associate owner and put them on the spot with a surprise interview! We chat about core elements of hiring a new associate or team member, how you can set them up for success, and why you need to set clear expectations with your new staff.
We talk about critical elements to hiring a successful associate who will ultimately be a productive team member, expectations, and our experiences with past hires. Advice from our past experiences on what to do and what not to do when looking for new staff and what to expect from them once they are hired. “There has to be a clear line in the sand about procedures that an associate can do versus what an owner can do, certainly for a time frame.”
Our guest advises having clear expectations or a success path for the most critical goals drawn out when you hire a new staff member. Break down that expectation or success markers into smaller increments of time so your new team member can achieve small successes along the way. “Make the time to first, set up your success goals, and two, hold your staff accountable in the moment.”
Setting production goals, at around $2,000 to $3,000 a day, is a common goal for a new associate. However, once they progress, they should have a new higher daily production goal.
Additionally, make sure you have a clearly defined business model and ensure your team understands the terms of your business model. For example, if you ask your team to be a “good clinician,” explain in detail what that looks like to you. Does it mean spending more time with patients? Do you want your team to be efficient when working on clients? Be clear on your business model expectations and terms you are using to create goals for your practice.
Lastly, set your new staff up for success. Make sure they have backup and support during clinical procedures to ensure that they achieve confidence and success, and your practice is running smoothly.
Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level.
Show Notes:
[02:08] Our guest talks about what he did in his dental practice today.
[03:35] What are key elements to hiring a successful associate?
[05:06] Have clear expectations or a success path when onboarding new staff.
[08:48] Options for multiple doctors and fewer chairs than dentists.
[11:30] One definition of what being a “good clinician” looks like.
[14:08] Core abilities and the mindset to accept these responsibilities.
[17:30] Interviewing tips when talking to a potential new employee.
[21:05] Perspectives on when you should let a new staff member perform new procedures.
[23:27] Lining up your new dental associate to be a true general dentist in the practice.
[27:32] How to change the process of procedures for new staff in your practice.
[32:32] Supporting your employees to have the best outcome.
[36:30] Procedures that work and add value to your practice.
[40:21] Basic core surgical principles.
[44:13] Sign up for the last two spots of the Digital Implant Emporium!
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources:
The Millennial Dentist Website
@Millennialdentist on Facebook
On Instagram
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram
Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level.
Welcome back to another episode! Episode 97, I'm joined by guest host JB, and we chat about his experience with five practices and how he went from working hard to more productive working in his practice to have a better lifestyle.
JB, with his five practices, was unaware of the elements of leading his team. He would try to push his way of doing things onto his team and didn't understand why they didn't want to work "his way." Looking back, he realizes that his perspective wasn't realistic as his expectations were very high. Also, JB didn't consider that his team wouldn't understand why he wanted to run his practice the way he did and resulted in a big disconnect with his staff. JB was so successful that he had investors looking at his practice to infuse his company with money.
Looking back, he could see the destructive writing on the wall. "I pulled myself out of this tailspin and this destructive path that was going on. This is not the right way to go, and it's time to focus back on the fundamentals and be a dentist again. Be a leader in the practices, show up, and act like a practicing dentist and a leader of the practice."
When he realized the company wasn't going the way he intended, he decided that he had three options to move forward as a successful dentist. JB chose to become the principal dentist in his practice with one office and a team.
Now, he understands that he had a leadership issue. "It was a leadership issue, and this was the hardest thing to realize. I was a terrible leader. I wasn't focused on what I had and was too worried about what I was going to get." His motivation was the ability to acquire new connections and new practices.
Even with his experiences in the past five years, JB realizes that he can still have a successful and fulfilling experience as a dental practice owner. After selling off the practices that were the biggest headaches, revamping his mindset as a physician, and becoming a better leader, he is now feeling much more content with his new role in his single practice.
Show Notes:
[02:55] JB talks about his new view on his practice as a “catastrophic shift.”
[04:30] He took a lot of his time and effort trying to push his culture onto the team at the office.
[08:14] Looking back, he feels good about the decision he made to move forward.
[11:37] JB talks about what he would have done differently, looking back.
[14:04] With four practices, JB wasn’t sure how he was going to make payroll.
[17:32] The bottom line when JB sold his practices.
[19:42] How JB is doing now, as opposed to last year in his practice.
[27:15] JB and I chat about how we are ignoring our best skills.
[33:10] The need for leadership and how important good leadership is in a practice.
[37:20] Elements needed for a well-run dentistry practice.
[43:22] Dentistry and owning a practice when the economical environment isn’t good.
[45:38] Dental options you love to practice and clinical you don’t like to practice.
[48:32] Message us if you’re interested in learning about 3D implants!
As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at millennialdentist@gmail.com.
Links and Resources:
The Millennial Dentist Website
@Millennialdentist on Facebook
On Instagram
Dr. Sully…@Millennialdentist on Instagram
Dr. Peyman…@drpeyray on Instagram